Privacy Policy
At Neural Horizon, we are committed to protecting your privacy and ensuring your personal information is handled securely and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, services, and digital platforms.
1. Information We Collect
We may collect the following types of personal and non-personal information:
- Contact details (e.g., name, email address, phone number)
- Company information (e.g., organisation name, role/title)
- Usage data (e.g., pages visited, time spent, interactions)
- Technical information (e.g., IP address, browser type, device identifiers)
- Information provided via contact forms or surveys
2. How We Use Your Information
The information we collect may be used for the following purposes:
- To provide and improve our services
- To personalise your experience with Neural Horizon
- To communicate with you about updates, offers, or inquiries
- To analyse usage patterns and improve site performance
- To comply with legal obligations and enforce our terms
4. Data Security
We take reasonable steps to protect personal information from unauthorised access, loss, misuse, or disclosure. These measures include:
- Encryption of data in transit and at rest
- Secure server environments with restricted access
- Regular security reviews and updates
- Staff training on data protection protocols
5. Your Rights and Choices
You have the right to:
- Access and request a copy of your personal information
- Correct or update inaccurate information
- Withdraw consent or unsubscribe from communications
- Request deletion of your data, subject to legal obligations
- Make a privacy complaint to us or the Office of the Australian Information Commissioner (OAIC)
To exercise your rights, please contact us using the details provided below.
6. Third‑Party Services and Links
Our website may include links to third-party websites or services that are not operated by Neural Horizon. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing any personal information.
7. Children’s Privacy
Neural Horizon does not knowingly collect personal information from children under the age of 16. If we become aware that such data has been collected without appropriate consent, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal, operational, or technological practices. Updates will be published on this page with a revised "Last Updated" date.
We encourage you to review this page periodically to stay informed of how we protect your data.
9. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
- Neural Horizon Pty Ltd
- Email: privacy@neuralhorizon.ai
- Phone: +61 2 9000 1234
- Address: Level 5, 100 Tech Avenue, Sydney, NSW 2000, Australia
For more information, please also review our Terms of Service.